Reference

Terms and Conditions for Your yakuza303 Account

These terms set out the rules that apply when you open an account and access our services, including payments via DANA, OVO, and GoPay where local law permits.

Account Eligibility RulesDANA, OVO, GoPay PaymentsAccount SecurityService AvailabilityPolicy Updates
yakuza303 Terms and Conditions for Your yakuza303 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat widget in your account dashboard to ask about specific clauses, account restrictions, or wallet eligibility. Our Indonesia support team handles term-related queries around the clock.
Email Support Send a written query to our support address if you need a documented response about how a specific term applies to your account, your DANA or OVO wallet, or your region.
Account Help Centre Your account settings page lists the current version of our terms, your accepted agreements, and a direct link to raise a formal question about policy changes or account decisions.
HOW WE HANDLE THIS

Account Security and Data Handling Under These Terms

We keep your account data and wallet information secure using encrypted connections across all sessions. Players in Jakarta and Bandar Lampung access the same protected environment as every other eligible region. These terms explain exactly how we collect, retain, and use account data — and how you can request changes.

Data Retention

We retain account information for as long as your account remains active and for the period required under applicable local regulations. You may request a summary of what we hold via live chat or email.

Cookie Use

Our service uses cookies to keep your session active across pages and remember your preferred wallet — DANA, OVO, or GoPay. You can manage cookie settings in your browser at any time.

Account Security

Every login is protected by a one-time PIN sent to your registered number. If you suspect unauthorised access, contact our support team immediately and we will lock the account while we investigate.

Request a Change

To update your registered wallet, contact detail, or personal information, submit a verified request through live chat with your account ID. Changes are processed after identity confirmation.

Questions About Your Rights and These Terms

Below are the questions we hear most often about how our terms apply to your account, your wallet, and your access. If your question is not here, our live chat team can walk you through the specific clause.

Yes. The same terms cover all access points — mobile browser, desktop, and any app version available in your region. Your account rules do not change based on the device you use.

You can request account closure at any time through live chat or email. Any remaining balance in your registered DANA, OVO, or GoPay wallet will be processed according to our standard withdrawal steps before closure.

We notify you via the contact details on your account — typically the mobile number you registered with. A summary of what changed is included in the notice, and the updated version is posted in your account settings.

That specific term applies only to the extent that local law in your eligible region allows. Access to our services is available where local law permits. We do not override local legal requirements.

No. Each account is registered to one individual and is non-transferable. Sharing your login, e-wallet details, or account access with another person is a breach of these terms and may result in account suspension.

Contact our support team via live chat or email with your account ID. We will provide a summary of the data tied to your account, including registered wallet details and transaction history, within a reasonable period.